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Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority!

Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!

Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority!

"Striking a Secret Service agent will land you in prison."But the petite redhead with the cowboy hat and tire iron seemed unfazed by Nick Sheffield's words. The Secret Service agent had come to the tiny Texas town to unmask a potential threat to his employer—a U.S. senator. Could his quarry be this captivating single mother who aroused in him a passion that was anything but innocent?How dare this stranger show up and turn her life upside down! The last thing Georgeann Grady Colton needed was someone like Nick—handsome, suspicious, irresistible. As danger and desire collided, Georgie knew she was traveling a treacherous road: falling for a man who was taking them both to the point of no return....

Expatriates posing as detached yet patriotic American commentators, and using the news-of-the-day voice of the stereotypical radio announcer, sought to turn U.S. opinion against the British and achieve the political objectives of their media-savvy employer--master propagandist Paul Josef Goebbels. Riveting biographies in Berlin Calling put real names and faces behind the voices of The Georgia Peach, Mr. O.K., Paul Revere, and others. Were they motivated by antipathy towards New Deal programs or were they simply hucksters in search of a payroll check? Ten years on historical research have culminated in a landmark book with intriguing answers to these puzzling questions.Published to coincide with the 50th anniversary of America's entry into World War II, this volume chronicles the careers of eight U.S.A. Zone commentators who worked for Nazi propagandist Josef Goebbels. Drawing upon a variety of documentary sources--letters written by the subjects to family, friends, and colleagues; treason trial transcripts; the contents of the BBC's wartime monitoring service; and FBI case files on the broadcasters--the author explores each broadcaster's political and personal motivations, and the influence of their broadcasts.

Workers and their families, employers, and society as a whole benefit when providers deliver the best quality of care to injured workers and when they know how to provide effective services for both prevention and fitness for duty and understand why, instead of just following regulations. Designed for professionals who deliver, manage, and hold oversight responsibility for occupational health in an organization or in the community, Occupational Health Services guides the busy practitioner and clinic manager in setting up, running, and improving healthcare services for the prevention, diagnosis, treatment, and occupational management of work-related health issues. The text covers: an overview of occupational health care in the US and Canada: how it is organized, who pays for what, how it is regulated, and how workers’ compensation works how occupational health services are managed in practice, whether within a company, as a global network, in a hospital or medical group practice, as a free-standing clinic, or following other models management of core services, including recordkeeping, marketing, service delivery options, staff recruitment and evaluation, and program evaluation depth and detail on specific services, including clinical service delivery for injured workers, periodic health surveillance, impairment assessment, fitness for duty, alcohol and drug testing, employee assistance, mental health, health promotion, emergency management, global health management, and medico-legal services. This highly focused and relevant combined handbook and textbook is aimed at improving the provision of care and health protection for workers and will be of use to both managers and health practitioners from a range of backgrounds, including but not limited to medicine, nursing, health services administration, and physical therapy.

Mastering the Job Search Process in Recreation and Leisure Services, Second Edition, is a practical guide full of tools and advice for recreation and leisure service professionals. This book simplifies the process of securing a job in recreation and leisure service by explaining every step from both an employer’s and applicant’s point of view.Based on years of experience in the hiring process, this book reflects research conducted with over one thousand recreation and leisure services practitioners involved in the job search process. The book includes their advice as well as secrets to success.

This is a unique account of the hidden history of servants and their employers in late eighteenth-century England and of how servants thought about and articulated their resentments. It is a book which encompasses state formation and the maidservant pounding away at dirty nappies in the back kitchen; taxes on the servant's labour and the knives he cleaned, the water he fetched, and the privy he shovelled out. Carolyn Steedman shows how deeply entwined all of these entities, objects and people were in the imagination of those doing the shovelling and pounding and in the political philosophies that attempted to make sense of it all. Rather than fitting domestic service into conventional narratives of `industrial revolution' or `the making of the English working class' she offers instead a profound re-reading of this formative period in English social history which restores the servants' lost labours to their rightful place.

This is a unique account of the hidden history of servants and their employers in late eighteenth-century England and of how servants thought about and articulated their resentments. It is a book which encompasses state formation and the maidservant pounding away at dirty nappies in the back kitchen; taxes on the servant's labour and the knives he cleaned, the water he fetched, and the privy he shovelled out. Carolyn Steedman shows how deeply entwined all of these entities, objects and people were in the imagination of those doing the shovelling and pounding and in the political philosophies that attempted to make sense of it all. Rather than fitting domestic service into conventional narratives of `industrial revolution' or `the making of the English working class' she offers instead a profound re-reading of this formative period in English social history which restores the servants' lost labours to their rightful place.

Examines the daily lives and social conditions of household servants and discusses their relationships with their female employers.

The pressures upon students from employers are greater than ever. Demands for a highly skilled workforce in a digitalized economy mean that higher education institutions need to do more to prepare their student bodies for this new way of working. The geographical boundaries set by traditional on-campus courses prevent most universities from allowing online students to engage in community service. Online service-learning responds to this limitation by initiating the transfer of in-person community service to the online environment. E-service learning addresses the growing demand for flexible online courses and programs. Anchored in research and supported by eight years of successful implantation, this book presents an award-winning e-service-learning model which allows students to enhance their employability with real work experience. Faculty can go beyond theory while building their service requirements, and may use e-service-learning to offer real world applications and hands-on experience. Clients benefit from pro bono services, and universities are able to fulfill their strategic goals, serve the community-at-large, and grow their online programs by offering students a unique online course experience.This book advocates a model and instructions for faculty to successfully integrate a remote service-learning and consulting component in an online course making this an illuminating text for higher education researchers and leaders alike.

Workers and their families, employers, and society as a whole benefit when providers deliver the best quality of care to injured workers and when they know how to provide effective services for both prevention and fitness for duty and understand why, instead of just following regulations. Designed for professionals who deliver, manage, and hold oversight responsibility for occupational health in an organization or in the community, Occupational Health Services guides the busy practitioner and clinic manager in setting up, running, and improving healthcare services for the prevention, diagnosis, treatment, and occupational management of work-related health issues. The text covers: an overview of occupational health care in the US and Canada: how it is organized, who pays for what, how it is regulated, and how workers’ compensation works how occupational health services are managed in practice, whether within a company, as a global network, in a hospital or medical group practice, as a free-standing clinic, or following other models management of core services, including recordkeeping, marketing, service delivery options, staff recruitment and evaluation, and program evaluation depth and detail on specific services, including clinical service delivery for injured workers, periodic health surveillance, impairment assessment, fitness for duty, alcohol and drug testing, employee assistance, mental health, health promotion, emergency management, global health management, and medico-legal services. This highly focused and relevant combined handbook and textbook is aimed at improving the provision of care and health protection for workers and will be of use to both managers and health practitioners from a range of backgrounds, including but not limited to medicine, nursing, health services administration, and physical therapy.

The pressures upon students from employers are greater than ever. Demands for a highly skilled workforce in a digitalized economy mean that higher education institutions need to do more to prepare their student bodies for this new way of working. The geographical boundaries set by traditional on-campus courses prevent most universities from allowing online students to engage in community service. Online service-learning responds to this limitation by initiating the transfer of in-person community service to the online environment. E-service learning addresses the growing demand for flexible online courses and programs. Anchored in research and supported by eight years of successful implantation, this book presents an award-winning e-service-learning model which allows students to enhance their employability with real work experience. Faculty can go beyond theory while building their service requirements, and may use e-service-learning to offer real world applications and hands-on experience. Clients benefit from pro bono services, and universities are able to fulfill their strategic goals, serve the community-at-large, and grow their online programs by offering students a unique online course experience.This book advocates a model and instructions for faculty to successfully integrate a remote service-learning and consulting component in an online course making this an illuminating text for higher education researchers and leaders alike.

Award-winning, quick, easy-to-read customer service and sales guidebook to help employers and employees instantly delight customers and dramatically increase sales or donations! Winner of 8 awards, Smile is a crash course (read it in 60-minutes or less) in customer service and sales (and fundraising).Packed with invaluable tips and advice, Smile’s simple, practical approach will help you sell more, starting today. A quick, 60-minute read, it could easily be the best one-hour gift you ever give yourself or your employees.You can read straight through or consult the Table of Contents to find the tips you most need to work on. If you’re using this book to train new employees or current staff, choose one or two customer service or sales concepts to practice each day or each week – it’s easy to implement! Don't have a training program or training manual? Let Smile be your trainer! Create profitable, lifelong customers in 60 minutes or less!Smile is perfect for young people too. Young people can use the book to help prepare for a job, or to get a head start in their business career.

This book is the first complete history of the Irish Postal Service, which has been central to the daily lives of Irish people for over 300 years, and remains Ireland's largest employer. From the early days of packet ships and mail coaches to the introduction of telegraph and telephone, the Post Office has played a vital part in national and international communications, distributing information to all parts of Ireland, managing the precious links between Ireland and its emigrants, and representing the faithful delivery of every thought, that has been put to paper. With the introduction of the affordable postage stamp in 1840 came a revolution in Irish society-the distribution of information was no longer restricted to the wealthy. From this point on, the Irish Post Office would shape the daily lives of every Irish citizen and play an increasingly vital role in Irish history. At the heart of the book are the men and women whose fascinating stories and sympathetic characters have moulded the shape of the institution. Meticulous, bright and beautifully illustrated in color, The Irish Post Office: An Illustrated History reveals the wonderful tradition of public service that has been central to the development of the Irish nation. From letters and parcels, to pensions, radio and the GPO itself, this history of the Irish Post Office reveals the story of our nation and its people in a unique and accessible way. [Subject: Irish Studies, Irish History, Social History]

Servants in husbandry were unmarried farm workers hired on annual contracts. The institution of service distinguished them in many ways from their chief competitors, day-labourers. Servants were employed on an annual basis; they formed part of their employers' households; they were generally young and unmarried. Service was extremely common - most rural youths in early modern England became servants to farmers, and they composed as much as half of the full-time hired labour force in agriculture. Professor Kussmaul has marshalled information from sources as diverse as marriage registers, militia lists, parish censuses, settlement examinations, account books, records of Quarter Sessions, and the autobiographies of servants and masters, in producing this book which explores this important institution and to consider its wide historiographical implications.

Carroll contends that race is brought to the consciousness of African Americans every day through interaction with employers, service providers, landlords, the police, and the media, and examines the stress experienced by blacks merely as a result of being African American.Micro-aggressions include experiences such as being denied service, being falsely accused, being negatively singled out on account of one's race. The author labels the stress that results from such micro-aggressions as Mundane Extreme Environmental Stress―which she says is a daily experience, has a significant impact on one's psychological well being and world view, is environmentally induced, and is detracting and energy consuming.

Carroll contends that race is brought to the consciousness of African Americans every day through interaction with employers, service providers, landlords, the police, and the media, and examines the stress experienced by blacks merely as a result of being African American.Micro-aggressions include experiences such as being denied service, being falsely accused, being negatively singled out on account of one's race. The author labels the stress that results from such micro-aggressions as Mundane Extreme Environmental Stress―which she says is a daily experience, has a significant impact on one's psychological well being and world view, is environmentally induced, and is detracting and energy consuming.

Servants in husbandry were unmarried farm workers hired on annual contracts. The institution of service distinguished them in many ways from their chief competitors, day-labourers. Servants were employed on an annual basis; they formed part of their employers' households; they were generally young and unmarried. Service was extremely common - most rural youths in early modern England became servants to farmers, and they composed as much as half of the full-time hired labour force in agriculture. Professor Kussmaul has marshalled information from sources as diverse as marriage registers, militia lists, parish censuses, settlement examinations, account books, records of Quarter Sessions, and the autobiographies of servants and masters, in producing this book which explores this important institution and to consider its wide historiographical implications.

Fleeing the murderous Pol Pot regime, Cambodian refugees arrive in America as at once the victims and the heroes of America's misadventures in Southeast Asia; and their encounters with American citizenship are contradictory as well. Service providers, bureaucrats, and employers exhort them to be self-reliant, individualistic, and free, even as the system and the culture constrain them within terms of ethnicity, race, and class. Buddha Is Hiding tells the story of Cambodian Americans experiencing American citizenship from the bottom-up. Based on extensive fieldwork in Oakland and San Francisco, the study puts a human face on how American institutions―of health, welfare, law, police, church, and industry―affect minority citizens as they negotiate American culture and re-interpret the American dream.In her earlier book, Flexible Citizenship, anthropologist Aihwa Ong wrote of elite Asians shuttling across the Pacific. This parallel study tells the very different story of "the other Asians" whose route takes them from refugee camps to California's inner-city and high-tech enclaves. In Buddha Is Hiding we see these refugees becoming new citizen-subjects through a dual process of being-made and self-making, balancing religious salvation and entrepreneurial values as they endure and undermine, absorb and deflect conflicting lessons about welfare, work, medicine, gender, parenting, and mass culture. Trying to hold on to the values of family and home culture, Cambodian Americans nonetheless often feel that "Buddha is hiding." Tracing the entangled paths of poor and rich Asians in the American nation, Ong raises new questions about the form and meaning of citizenship in an era of globalization.